Privacy Policy

This Privacy Policy explains how FoxRate ("we", "us") collects, uses, and protects information when you use foxrate.io and our review-management service (the "Service"). By using the Service you agree to this policy.

Template notice: This document is a starting point and should be reviewed by legal counsel before launch.

Information we collect

• Account data: your name and email (via email/password or Google sign-in).
• Google Business Profile data: with your authorization, your business locations and their reviews (author name, rating, text, timestamps), so we can display them and help you reply.
• Content you create: reply drafts, reply-voice settings, and review-request configuration.
• Billing data: subscription plan and status. Card details are handled by our payment processor (Polar) and never stored by us.
• Usage data: basic logs needed to operate and secure the Service.

How we use information

• To display and sync your reviews and generate AI-assisted reply drafts (via Anthropic's Claude API).
• To send you review alerts and service emails (via Resend).
• To process subscriptions and payments (via Polar as Merchant of Record).
• To operate, secure, and improve the Service.

Google user data

FoxRate's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We request the minimum scopes needed to read and reply to your Business Profile reviews on your behalf. We do not use Google user data for advertising, and we do not sell it. Google data is used only to provide the review-management features you enable, and you can disconnect at any time.

Sharing & subprocessors

We share data only with service providers that help us run FoxRate: Google (Business Profile data), Anthropic (reply generation — review text is sent to generate drafts), Polar (payments), Resend (email), and our hosting/database provider. We do not sell personal data.

Data retention & security

We retain your data while your account is active and delete it on request or a reasonable period after account closure. We use industry-standard measures to protect your data, though no system is perfectly secure.

Your rights

You can access, correct, export, or delete your data, and disconnect Google at any time, by contacting us or using in-app settings.

Contact

Questions? Email privacy@foxrate.io.